Step 1: Initiate the Listing
Submit the property details and seller information through our intake form or by calling our office. We'll reach out to the seller within one business day to introduce ourselves and begin document collection.
Step 2: Document Collection
We send the seller a clear startup checklist and coordinate the collection of all required documents — bank statements, tax returns, hardship documentation, and more. You don't chase paperwork.
Step 3: List the Property
You list the property on the MLS at an appropriate short sale price. We'll advise on pricing strategy based on expected lender BPO outcomes to help position the listing for approval.
Step 4: Offer Received
When an offer comes in, share it with us. We review it, advise on acceptability, and — once you and the seller accept — prepare and submit the full package to the lender.
Step 5: We Negotiate
From here, we own the lender relationship. We respond to all requests, track the file, manage BPO scheduling, and push for approval. We update you and your seller at every meaningful milestone.
Step 6: Approval and Closing
Once approval is received, we review all terms with the seller and coordinate with the title company, buyer's agent, and all parties to close the transaction.